<h3><b><font color="#ed2308">2010年10月 成考真题作文</font></b></h3><h3><br></h3><div>你 ( Li Yuan)刚收到订购的一件商品，但是发现质量有问题，请你写一封投诉信，内容包括：</div><div>(1)商品名称、订购时间、地点和价格;</div><div>(2)何时发现质量问题、何种质量问题；</div><div>(3)你所希望的解决方式。</div><div>开头结尾已给出</div><div><br></div><div>Manager<br></div><div>Customer Service Department</div><div>Dear Sir or Madam，</div><div> </div><div>Sincerely yours，</div><div>Li Yuan</div> <h3><font color="#ed2308"><b>参考答案：</b></font></h3><h3><br></h3><div>Dear manager,</div><div>I am a customer who bought a Nokia 2600 type mobile phone for 2600 Yuan from your company on 2010-9-1. I am afraid I really must complain about the quality of this product. </div><div>(<font color="#ed2308">我是你的顾客，我2010年9月1号在贵店花了2600元买了诺基亚-2600，我写信是为了投诉产品质量问题。</font>)</div><div>After using the mobile phone for two days several problems have been found. First, the mobile phone could not send text massages any more. If I sent massages, it would suggest that there were some problems with the phone, which have made a lot of trouble to me. Second, the camera couldn’t work as well as before. As soon as I took pictures, there were no pictures kept in the picture files. This kind of problem caused me a lot of troubles. I have gone to your company to explain the problem twice. But because of some reason, the problem has still not been solved. </div><div>I prefer to tell you directly in the hope that you will do something to solve my problem. I will be appreciative if you either make a refund or sent me a replacement. </div><div>（<font color="#ed2308">手机用了两天才发现问题。首先是手机再也发不了短信了。我一发信息，就显示手机有误，无法发送，这给我带来了很多困扰。第二，拍照功能也不如之前好了，每次拍照，图片都无法保存，这也给我带来了很多麻烦。我已经去你们公司解释这个问题两次了，但因为某些原因，我的问题还是没有得到解决。我只有直接跟你沟通了，希望你能帮我解决这个问题。如果你能退款或换货我将不甚感激。</font>）</div><div>Thank you for your attention to this matter. I am looking forward to hearing from you in the very near future. </div><div>（<font color="#ed2308">谢谢你对此事的关注，期待你的早日来信。</font>）</div><div>Sincerely </div><div>Yours, </div><div>Li Yuan</div>