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杨楼芳溪园小区物业问题
原本我们小区大门很宽阔,出行方便。但自从新物业入驻以来,作为业主我没有感受到服务质量提升,反而觉得给我们添了许多不便。宽阔的大门加了横杆之后略有不便,我们可以认同,但是不能侵犯我们的行路权力啊。原本骑电动和自行车还可以走大门。现在却不抬杆放行,非让电动车、自行车和行人挤着走不到一米宽的小门,小门路还不平整,有3个上下起伏的陡坡,这明显增加安全隐患。尤其我们上下班接送孩子买菜带东西多的情况下,每次走那几个陡坡都格外害怕颠下来。而却眼睁睁看着旁边根本没有汽车过的情况下,横杆拦路不许通行,这明显降低大门通道的通行效率。
新物业入驻前,我们宽阔的大门出入方便从没有发生过事故,物业做的每一件事应该站在业主角度看看能否切实为业主提供方便和更好的服务,不是为做表面文章。改造大门可以,但应该越改越好越方便安全。现在是越来越不方便不安全。首先骑车手动开门就很不方便,手得伸很远还不见得能摸到门,其次因为有围墙垛子所以有视野盲区,电动车容易碰到行人,进出时和行人都走不到一米宽的门太不安全了。第三小门路不平整,有两三个窄而陡的坡太不安全了。我曾经多次给物业投诉该问题,建议:所有车辆(汽车、电动、自行车)走大门,并且平整道路。他们不听还搪塞我说绝大多数业主都同意他们的做法,可是眼睁睁他们从来没有征求过我们意见呀。
4.26下班4点多回来,我看到两秒钟前横杆抬起刚放行一辆电动车出来,我骑电动车驮着一堆东西,他就是不抬杆放行。我跟他理论无结果。先后两次电话反映该问题,我问他们这么做目的是何?物业一位负责安全防盗的人回复我说,为了业主生命财产安全,他们自2017年大门改造以来,24小时巡逻,从而保证了没有一起入室偷盗案件。简直大言不惭,我从来没见过保安24小时巡逻,光我知道的入室偷盗案件就3-4起,我们家就发生了一起,报案后警察为了调监控还亲自找物业了。而物业专门负责保安的人员却说没有发生一起偷盗是由于他们保安24小时巡逻还有门口设置横杆严格管理。芳溪园业主们都很清楚就咱们小区的门口设施能起到防盗作用吗?我紧接着追问他,如果业主发生偷盗案件怎么办。物业回复我:按照流程,我们会不管白天黑夜马上到家里拍照取证。很可惜咱们的物业服务都是拿嘴对付,2017.11.17我家发生被盗后,一早我到门口告诉保安“我要跟物业报个案,我家昨晚被盗了”。保安回答:哎呦,这我们可管不了。你该怎么办怎么办,自己多小心点呗。后来警察来立案也通知物业了。可是半年了我怎么也没等来物业说的上业主家里拍照取证呢?物业的工作得落在实处,让业主感到我交的物业费值,不是耍嘴皮子,做形象工程整虚的那一套,玩纸面的文字游戏。回复业主时光会说按照程序我们会如何如何,可实际呢,你们操心受累的活做的很少,业主真被盗有困难找你们,你们提供嘛帮助了。反正我是啥帮助都没感受到。如果是这样的物业,我们不需要。一个人的声音太小,我想建立一个杨楼芳溪园业主群,听听大家的意见和想法。扫描二维码入群
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原本我们小区大门很宽阔,出行方便。但自从新物业入驻以来,作为业主我没有感受到服务质量提升,反而觉得给我们添了许多不便。宽阔的大门加了横杆之后略有不便,我们可以认同,但是不能侵犯我们的行路权力啊。原本骑电动和自行车还可以走大门。现在却不抬杆放行,非让电动车、自行车和行人挤着走不到一米宽的小门,小门路还不平整,有3个上下起伏的陡坡,这明显增加安全隐患。尤其我们上下班接送孩子买菜带东西多的情况下,每次走那几个陡坡都格外害怕颠下来。而却眼睁睁看着旁边根本没有汽车过的情况下,横杆拦路不许通行,这明显降低大门通道的通行效率。
新物业入驻前,我们宽阔的大门出入方便从没有发生过事故,物业做的每一件事应该站在业主角度看看能否切实为业主提供方便和更好的服务,不是为做表面文章。改造大门可以,但应该越改越好越方便安全。现在是越来越不方便不安全。首先骑车手动开门就很不方便,手得伸很远还不见得能摸到门,其次因为有围墙垛子所以有视野盲区,电动车容易碰到行人,进出时和行人都走不到一米宽的门太不安全了。第三小门路不平整,有两三个窄而陡的坡太不安全了。我曾经多次给物业投诉该问题,建议:所有车辆(汽车、电动、自行车)走大门,并且平整道路。他们不听还搪塞我说绝大多数业主都同意他们的做法,可是眼睁睁他们从来没有征求过我们意见呀。
4.26下班4点多回来,我看到两秒钟前横杆抬起刚放行一辆电动车出来,我骑电动车驮着一堆东西,他就是不抬杆放行。我跟他理论无结果。先后两次电话反映该问题,我问他们这么做目的是何?物业一位负责安全防盗的人回复我说,为了业主生命财产安全,他们自2017年大门改造以来,24小时巡逻,从而保证了没有一起入室偷盗案件。简直大言不惭,我从来没见过保安24小时巡逻,光我知道的入室偷盗案件就3-4起,我们家就发生了一起,报案后警察为了调监控还亲自找物业了。而物业专门负责保安的人员却说没有发生一起偷盗是由于他们保安24小时巡逻还有门口设置横杆严格管理。芳溪园业主们都很清楚就咱们小区的门口设施能起到防盗作用吗?我紧接着追问他,如果业主发生偷盗案件怎么办。物业回复我:按照流程,我们会不管白天黑夜马上到家里拍照取证。很可惜咱们的物业服务都是拿嘴对付,2017.11.17我家发生被盗后,一早我到门口告诉保安“我要跟物业报个案,我家昨晚被盗了”。保安回答:哎呦,这我们可管不了。你该怎么办怎么办,自己多小心点呗。后来警察来立案也通知物业了。可是半年了我怎么也没等来物业说的上业主家里拍照取证呢?物业的工作得落在实处,让业主感到我交的物业费值,不是耍嘴皮子,做形象工程整虚的那一套,玩纸面的文字游戏。回复业主时光会说按照程序我们会如何如何,可实际呢,你们操心受累的活做的很少,业主真被盗有困难找你们,你们提供嘛帮助了。反正我是啥帮助都没感受到。如果是这样的物业,我们不需要。一个人的声音太小,我想建立一个杨楼芳溪园业主群,听听大家的意见和想法。扫描二维码入群
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